Last Update on: [15 Nov 2024]
This Privacy Policy explains how Lavatar (operating at lavatar.com and related services) collects, uses, discloses, and protects your Personal Information. By accessing or using our services ("Services"), you accept this policy. If you disagree, please do not use our Services.
1. Definitions
- Personal Information: Data that identifies you, such as name, email, contact, billing address, demographic details, and Customer Content (e.g. videos, images, metadata).
- Sensitive Personal Information: Passwords, payment credentials, biometric data, health or sexual orientation information if applicable.
- Public Forums: Community features where content you submit may be publicly visible.
2. Legal Basis for Collecting Information
We collect and process your data to:
- Provide, operate, and improve Services
- Fulfill contractual or legal obligations
- Obtain your consent where required (e.g. for marketing communications)
3. Types of Information We Collect
Personal Information You Provide:
- Contact & identity (name, email, phone, billing/shipping address)
- Demographics (location, age)
- Account credentials and profile data
- Customer-generated content (e.g. uploaded videos, images, text)
- Biometric data (if using voice/face features)
4. How & Why We Use Your Information
We use your data to:
- Deliver core Services, support features, and user preferences
- Analyze and improve our offerings and marketing performance
- Send service and promotional communications (where permitted)
- Comply with legal obligations and fraud prevention
5. Data from Third Parties
We may collect data from affiliates, partners, or contacts you invite. If you sign in via third-party platforms (e.g. Google, Facebook), we may receive profile data depending on your permissions.
6. Who We Share Data With
- Third‑party service providers delivering payment, analytics, or hosting support
- Affiliates or corporate entities for coordinated operations
- Account administrators (for enterprise accounts)
- Legal or professional advisors when required
- Other users if content is posted in public/shared areas
7. Your Rights & Controls
- Access, correct, or delete your personal account data
- Delete your account (removing all associated content)
- Opt-out of marketing communications
- Configure or disable cookies via your browser
- Exercise data portability, correction, or deletion by contacting support
8. Data Retention
We retain your Personal Information only as long as necessary for the purposes outlined, or as required by law. Inactive accounts may be purged after a defined period (e.g. ≤1 year), with transactional history retained up to a statutory maximum (e.g. ≤7 years).
9. Data Security
We maintain technical and organizational safeguards—such as encryption (TLS/SSL in transit), access controls, secure backups—to protect your data. However, no system is entirely fool-proof.
10. International Data Transfers
Your data may be transferred to or processed in countries other than your own. We will take reasonable steps to ensure appropriate protections are in place (e.g. contractual safeguards).
11. Children's Privacy
Lavatar does not target or knowingly collect data from individuals under 13. If we learn that data from a minor has been collected without parental consent, we will delete it promptly.
12. Links to Other Sites
Our Services may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies independently.
13. Changes to This Policy
We may update this Privacy Policy periodically due to regulatory changes, business practices, or other developments. Changes take effect when posted, and you are encouraged to review it regularly.
14. Grievance & Contact Information
If you have questions or concerns about our privacy practices, you can contact us:
- Email: support@lavatar.com
- Address: [Lavatar Company Name and jurisdiction]